Saturday, May 2, 2020
Nonverbal Communication Human Interaction -Myassignmenthelp.Com
Question: Discuss About The Nonverbal Communication Human Interaction? Answer: Introducation Communication is the act of interchanging the thoughts, feeling and the information with each other. In other way, the communication refers to the process of conveying information in order to create a shared understanding (Broadbent, 2013). Communication is based on the different communication skills and communication styles such as the verbal communication, active listening, non-verbal communication and the assertiveness perception. For measuring and the diagnosing the communication there are different diagnostic tools related to the communication of different style. However, I have used five diagnostic tools for measuring my communication skills in order to identify the communication issue and solve the same accounting. Some basic communication tools are used in the diagnosis of the communication styles and skills in the personal as well as in the professional context. The first tool for measuring non-verbal communication skills is the email. Email is used for both personal and professional communication (Baruah, 2012). I use email in a frequent manner for both my personal and professional communication. I found out this can help me not only in communicating with other people but also is helpful in assessing my written communication skills in professional manner as well as the personal manner. I personally feel that the email is the natural feedback tool for the non-verbal communication to help one improving the same. The verbal communication is the prime and the major portion of the communication style (Knapp, Hall Horgan, 2013). Most of the personal communication is the verbal communication. While communication with my close ones, I recognized some issues in my communication skills and manner. I felt that my verbal communication skill is poorer than other people in terms of opening up myself to the other people. In my personal communication, I not only have observed some issues, but also in my professional communication I found out that I am little introvert. Connecting with other people thus, diagnostic I have chosen to be another diagnostic tool related to my communication (Knapp, Vangelisti Caughlin, 2014). Another tool that I have used for economics the issues in my communication styles, is the European Communication Professional Skills and Innovation Programme (ECOPSI), which I came across in the online (Eacd-online.eu, 2017). This communication tool has developed a portal for the professionals, which help them to understand and know the requirement for the professional communication development in terms of the global context. The portal, Portal (for) Advancing Communication Education (P4ACE) has helped me in recognizing the essential competencies for the global workplace in terms of the both verbal and non-verbal communication. In the portal, I took a fifteen minutes assessment test, which gave me feedback on my communication capabilities and report explaining the room for improvement in the same (Youmans York, 2012). Perception of assertiveness is another major aspect in the communication styles and skills. The assertiveness in the communication refers to the ability to speak about the right of own or other people (nal, 2012). For the perception of the assertiveness in the communication, the diagnostic tools I have used are the group discussion project and debate. I strongly feel that the group discussion on any project is an effective way to measure the assertiveness in the communication skills of the people. Again, the debate is another similar tool for diagnosing the communication in terms of the perceived assertiveness. The perception of assertiveness emphasizes on the ability of I statement, which I found I lack excessively in the debate and group discussion (Pipas Jaradat, 2010). The last but not the least tool that I have chosen for the diagnosis of my communication skills is basically on my listening ability. I took my foreign language class as the tool for assessing my listening ability based on communication skills. I took a foreign language class from online. In the process I learned the language by listening it from the online. Therefore, I suppose that the I have been able to the assess my active listening ability using the tool of online foreign language class. I affirm that the listening to the accent and words of the foreign language and learning the same from the process is a fine and effective tool for diagnosing the personal commination (Yang, Gamble Tang, 2012). However, it was not possible for me to learn the entire language from the online class, but I found out that my listening ability has helped me learn the initial and surface area of the language. From the findings of the tools used in my communication diagnosis, I understand and realized my skills and abilities in the communication of mine, both in the personal and the professional context. From the use of email, which I assumed as the natural feedback tool of the communication, I found out that that the personal and the professional email need to be distinguished separately in terms of manner and the language. The next tool being the interaction with the other people has provided me with the wider context as the result of the diagnosis. This tool helped me in understanding my introvert nature while connecting myself with other, which I realized as a negative aspect of my communication skills. From the online portal, I recognized overall need for development in the professional skills, which accumulates the results of all the tools together. From the group discussion and debate, the result I received implies that I lack ability to establish my standpoint, which is applicable both in my personal and professional communication skills. Lastly, the online foreign language class as the diagnostic tool signifies that active listening ability in me is quite strong which I suppose in applicable for both the formal and informal communication. From the findings of the diagnosis through different tools, I have identified two major issues that are predominant in my communication. The first issue that I have encountered is my introvert nature. I have found out that while interacting with other people, I reflect my introvert nature, which leads to an ineffective communication both in the personal and professional context. However, not all the person possesses same qualities, but my realization tells me that I must work on this issue in order to have effective communication. Another communication is my lack of assertiveness, which I have recognized from the debate and group discussion tool. This issue has resulted into weakening my standpoint in a group communication. Hence, I feel this issue requires improvement. In my professional interaction within last two months, these two issues have been apparent. While in the annual meeting in my workplace I was told to present my problems and workplace issues that I had been facing in my workplace. However, I found out that I lacked confidence due to my introvert nature. Again, in a conference held in my workplace, I was supposed to give speech on certain issues and provide my viewpoint on the same. Here also, I was unable to state or establish my standpoint which made my speech vague. Therefore, I strongly feel that I need improvement on these two issues as these are creating hazards in my professional life. The effective and proper communication is the basis of the professional requirements and lacking the same can lead me to the unpleasant consequences. Therefore, the issues provide room for development in the personal communication to ensure my profession. Definition In order to communicate, people need to face the other people. The characteristics of the previous sentence can be related with verbal communication. Here, the term people need to be pondered upon, as it possesses several connotations. On one hand, people can be those who belong to the other groups than their peers and relatives (Asante, 2013). Viewing it from the other perspective, people can be their relatives, neighbors and peers. Interaction with both the groups differs in the subject matters of the discussion. Herein lays the division between the formal and informal. The people belonging to the groups other than the relatives, peers and neighbors can be the office colleagues or boss or managers, with whom formal communication is done. On the other hand, informal communication is the basic means of communication with friends, relatives, peers and neighbors (Grimes Ding, 2014). Key theories and models of interaction with people Social interactionist theory is appropriate for shedding light on the theoretical approaches towards the interactions between the people and the neighbors. One of the prime factors of this theory is the language development. The end poles of this theory are child and the adults; however, according to the requirements of this section, the two end poles of this theory can be assumed as an individual and the surrounding people. Emerging successful, in using ornamental language, for communicating with the neighboring people, results in the language development of the individuals (McQuail Windahl, 2015). Herein lays the appropriateness of the term social development. Viewing it from the perspective of the Vygotskys theory, there are certain influences, which affect the language development of the people. Along with this, cognition also gains preference in this discussion. Reverting to the concept of the child and its language development, I can bring Piagets theory of development to the discussion. According to Piaget, development in child attains the peak position instead of learning. Counter arguing this point saying that the learning is the way towards development. This is irrespective of the demarcations of children, adults or others (DeVito, 2015). In Piagets assumptions, socio-cultural approach towards cognitive development is one of an important fact. Countering this, socio-cultural influences destroy the focus of the individuals in terms of their learning process. This destruction is the destruction of the interaction chain. Critically reflecting on the social interaction theory, behavioral theory can be brought into the discussion. Rational thinking for communicating with the people reflects the matured behavior of the people towards upgrading their preconceived communication skills. Emerging successful in this direction enhances the personality of the individuals among the peers, relatives, neighbors and society as a whole (Bolger, 2014). On the contrary, using ordinary language in the communication places the individuals within the category of foolish class, which lacks the capability of make intellectual thinking. This puts an interrogative parameter to the personality of the individuals in the process of creating a standardized identity. One of the other aspects of this theory is stimulus response. Herein behavioral theory can be attached, as exposing appropriate expression to the stimulus is accounting as one of the prime responsibilities of the individuals, which bears resemblance with the maturity. This maturity can be considered as a mental instinct, which is a psychological aspect for the individuals in terms of enhancing the preconceived communication skills (Hybels, 2014). Viewing it from the other perspective, stimulus can be related with the socio-cultural influences. As a matter of specification, providing the individuals with the suggestions regarding the improvement of the communication skills deviates them from the identified and the specified goals. Affirming with these suggestions reflects the immature behavior of the individuals. On the contrary, indulging in verbal communications with the experts reflects the inner urge towards attainment of proper cognitive development in the field of communication. Environment is one of the other aspects, which is important for the individuals for interacting with the other people. This is in order to support the individuals regarding abiding by the undertaken motion for communication (Argenti, 2015). Definition Providing a topic and asking a group of individuals to discuss about the topic is termed as group discussion. The performance of the team members is important in terms of assessing their capability to perform the allocated tasks and responsibilities. Along with this, group discussions form an important component for assessing the approach of the individuals towards the provided topic. Here, the communication skills of the individuals are tested so as to see the command over language and the ability to handle adverse situation, which might arise at any point of time (Argenti, 2015). Group discussions possess high tendencies of differentiation in opinions, which destroy the unity between the team members. Apart from this, it also generates conflicts, discriminations and harassments among the team members. Therefore, presence of a senior and experienced manager is essential for handling any adverse situation. Spontaneity of the team members is also one of the vital issues, which helps the managers in determining the approach of the team members towards the motion to speak for. On personal terms, group discussions relates to the discussions between the individuals, friends and family members on diverse topics (Erozkan, 2013). Theoretical aspect Groups remove the individual burden of the individuals. Along with this removal, there is an addition of variety and spice in the form of companionship. Groups and team members are formed through the adherence to Tuckmans stages of team development according to the business terminology. However, in the personal life, groups are formed by selecting the person possessing the flexibility to shed off loneliness and boredom from the life of the individuals. Here, general social influence theories can be related. As a matter of specification, there are five components of this theory- no social influence; opinion expression; new information; opinion expression along with new information and structured theory (Koprowska, 2014). Group discussion is an important aspect in the penultimate component, that is, structured theory, as the managers followed an integrated structure for conducting the group discussion. Critical reflection on the components, group discussion acts as a platform for the t eam members to express their viewpoints on the given topic, which enriches their preconceived communication skills. Herein lays the appropriateness of the word new. Action plan Planning is an important aspect, which helps the individuals to expose a systematic approach towards the tasks at hand. This planning proves helpful in prioritizing the tasks and performing them accordingly. Using templates and checklists for planning enhances the clarity of the people in terms of the activities, which they are performing for improving their preconceived communication skills (Adler, Rodman DuPr, 2016). The following is an example of the action plan, which proves appropriate for the assignment: Activities Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Identifying the problem in communication Gathering information on the universities offering short courses on Spoken English Taking admission in advanced post graduate communication courses in Central Queensland University or others Data collection on how to improve communication skills by visiting library or self-help books Analyzing the collected data Deducing relevant conclusions Evaluation of the gathered solutions by maintaining reflective journals or interactions Selecting the appropriate solution to the identified communication problem Second round evaluation for excavating the major drawbacks in the applied solution by selecting a mentor Final evaluation Table 1: Gantt chart for personal communication development (Source: Created by the author) Identification of the activities at the first instance enhances the clarity of the individuals in terms of the needful for improving the possessed communication skills. As a sequential step, allotment of the weeks for each activity reflects the confidence regarding the capability to do the task within the stipulated time. Herein lays the appropriateness of time management, which improves and polishes the time taken by the individuals to complete the task within less time than estimated. Regular practice would yield positive results in this direction (Koprowska, 2014). One of the other aspects projected by the Gantt chart is evaluation. This is vital in terms of attaining mastery over issues such as communication skills. Frequent evaluation through the maintenance of reflective journals enables the individuals to track their progress in terms of the identified and specified benchmark. However, consistency in the execution of evaluation is necessary in terms of reaching to the targeted goals. Attending the spoken English classes on a regular basis would polish the preconceived communication skills (Erozkan, 2013). Here, the saying, Practice makes a man perfect, is absolutely apt. Along with this, if the individuals seek better avenues for sharpening their communication skills, they would attain praises for their efforts. However, persistent and dedicated efforts need to be made for enhancing the personality in terms of communication. Typical examples in this context can be practicing the learnt speech in front of the mirror or among relatives, frien ds, peers and neighbors. Lackadaisical approach towards the attained training can prove detrimental in terms of achieving positive results. Typical example of this is getting satisfied with one evaluation of the achieved results (Wood, 2015). Herein lays the correlation with the aspect of asserting the perception in a haphazard manner. On the contrary, asserting the perception after two to three evaluations would justify the attempts made by the individual towards attaining a sound communicative development. References Adler, R., Rodman, G. R., DuPr, A. (2016).Understanding human management. Oxford University Press. Argenti, P. A. (2015).Corporate communication. McGraw-Hill Higher Education. Asante, M. K. (2013).The global intercultural communication reader. Routledge. Baruah, T. D. (2012). Effectiveness of Social Media as a tool of communication and its potential for technology enabled connections: A micro-level study.International Journal of Scientific and Research Publications,2(5), 1-10. Bolger, J. (2014). Video self-modelling and its impact on the development of communication skills within social work education.Journal of Social Work,14(2), 196-212. Broadbent, D. E. (2013).Perception and communication. Elsevier. DeVito, J. A. (2015).The interpersonal communication book. Pearson. Erozkan, A. (2013). The Effect of Communication Skills and Interpersonal Problem Solving Skills on Social Self-Efficacy.Educational Sciences: Theory and Practice,13(2), 739-745. 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D., Jaradat, M. (2010). Assertive communication skills.Annales Universitatis Apulensis: Series Oeconomica,12(2), 649. nal, S. (2012). Evaluating the effect of self-awareness and communication techniques on nurses assertiveness and self-esteem.Contemporary nursing,43(1), 90-98. Wood, J. T. (2015).Interpersonal communication: Everyday encounters. Nelson Education. Yang, Y. T. C., Gamble, J., Tang, S. Y. S. (2012). Voice over instant messaging as a tool for enhancing the oral proficiency and motivation of English?as?a?foreign?language learners.British Journal of Educational Technology,43(3), 448-464. Youmans, W. L., York, J. C. (2012). Social media and the activist toolkit: User management, corporate interests, and the information infrastructure of modern social movements.Journal of Communication,62(2), 315-329
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